FAQs

FAQs2019-04-26T10:09:03+01:00

FAQs

Are you an NHS or Private Practice?2019-04-24T14:58:50+01:00

We are both. We all see NHS patients as well as self funding and insured patients.

Are you taking on NHS new patients?2019-04-24T14:59:40+01:00

We are always seeing new NHS patients. We would be happy to receive you as an NHS patient. We require however a referral from you General Practitioner or more likely the MusculoSkeletal Services referral, as all NHS pain referrals now require to be seen by these MSK services before being referred to the specialist interventional pain services that we can offer.

How do I book an appointment?2019-04-24T15:00:16+01:00

Please contact our group secretary on 01274 550625, Louise Naylor. If she is on another call, please leave a message with contact details and she will call you back.

What’s the difference between NHS and private pain management treatments?2019-04-24T15:00:54+01:00

Fundamentally none. All our patients, both NHS and private will receive our attention to detail and dedication to do our best to help you with your pain. We follow all NICE guidance about best practice and only offer private patients the same treatments as NHS patients. (Although there are some treatments not offered on the NHS that can be very successful for pain management). The main difference, is that there is no requirement to see multiple medical services in the community before getting a specialist opinion and possibly treatment. There are no waiting lists, and you will be seen at your convenience. All private patients also are given a private room on the day of their treatment.

Am I entitled to free NHS treatment?2019-04-24T15:01:30+01:00

Yes, as long as you have been referred to our service by the community MSK services.

Am I seen by the same consultant every time?2019-04-24T15:02:10+01:00

Yes. However, occasionally you may wish your treatment performed on a particular time scale, that may clash with the first specialists’ availability that you have seen. In this rare occurrence you will be offered the chance to have the treatment done by another of the specialists that can provide your treatment within your desired time-frame.

How do I get an emergency appointment? 2019-04-24T15:03:03+01:00

Chronic pain is not normally an emergency service. The Yorkshire Clinic, does not have an Emergency department. Any emergencies are best handled via the NHS system at your local hospital, as they have 24/7 emergency services. However, sometimes patients require urgent attention, for example, an acute disc prolapse and sciatica. Please contact our secretary, Louise Naylor on 01274 550625 to arrange an urgent appointment. This would normally be within 24-48 hours. Any emergency complications or concerns from our treatments, will require contact with the Yorkshire Clinic Matron in charge, who will contact the specialist and discuss whether you would need to attend local A&E department or maybe be seen the next day.

Do you offer late night appointments?2019-04-24T15:03:34+01:00

Currently all of our clinics run Monday-Friday, 8am to 5pm.

Do you have disabled access?2019-04-24T15:04:08+01:00

Yes.

Is there car parking at the practice?2019-04-24T15:04:13+01:00

Yes, no charges.

How often will I need treatment?2019-04-24T15:05:08+01:00

This is very variable both between treatments, diagnoses and individual patients. Your specialist will inform you fully at the consultation of likely prognosis and number of treatments.

Can I cancel my appointment?2019-04-24T15:05:24+01:00

Yes, but we would very much value as a courtesy, as much notice as possible.

Will I have treatment on my first visit?2019-04-24T15:05:52+01:00

This is unlikely, as GMC Good Medical Practice Guidelines, outline that as a patient you should have 24 hours to consider the consent that we have gone through with you, including possible complications and adverse effects, before having an interventional procedure. It is likely that the treatment will be in the following week.

What guarantees do you offer on your treatments?2019-04-24T15:06:31+01:00

Pain management is not an exact science. Several pathologies can present with similar pattern of pain. It is entirely possible that even with a certain diagnosis, and perfect application of treatment that an individual patient does not respond to our treatments. We can guarantee that we will always do our very best, using the most up to date knowledge of best practice. We use the best equipment and are fully trained and experienced in all the procedures we offer. We will always fully consent you to the possible risks and likely benefits of all our treatments. We aim to provide you with a realistic expectation of what we are likely to achieve with your specific pain problems.

How often should I visit for pain removal?2019-04-24T15:07:44+01:00

This is very variable, and some patients can have many pain free years after a procedure. Some only a few days. The majority will experience something in-between this range. We aim to hopefully get 4-6 months of at least 50% pain reduction after a procedure. The average patient can request a repeat of a successful treatment 4 months after the first procedure.